Preemptive Claims Management
CAS believes that a strong claims management program is essential in lowering claim costs. Claims are evaluated, and prompt payments are issued when due.
Our understanding that long-term savings come from managing the total-cost-of-risk have allowed our clients to receive the best savings and service the industry has to offer.
Our team of experts are here to give you the best service possible. You can trust us to handle your claims without sacrificing the integrity of the care and service given
to you and your employees.
CAS developed a workflow diary system that streamlines claim management for adjusters and supervisors. Every claim has automatic diaries to address every aspect of the
claim including work status, reserves, action plans, and more. This ensures quality, accurate documentation, and consistency throughout the life of the claim.
Within the first 24 hours of all indemnity claims, contact is made with the claimant, client, and medical provider. This ensures accuracy of claim information, timely
processing, and that investigation and compensability are addressed promptly.
Our supervisor team are not assigned a caseload. This allows them to closely monitor adjusters, claim concerns, avoid unnecessary hearings, and ensure appropriate
treatment. Our adjusters maintain a manageable caseload to ensure quality service.