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  • Claims Management
    •   Claims
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    workflow

    Preemptive Claims Management

    CAS believes that a strong claims management program is essential in lowering claim costs. Claims are evaluated, and prompt payments are issued when due. Our understanding that long-term savings come from managing the total-cost-of-risk have allowed our clients to receive the best savings and service the industry has to offer.

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    Quality Service

    Our team of experts are here to give you the best service possible. You can trust us to handle your claims without sacrificing the integrity of the care and service given to you and your employees.

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    Diary Workflow

    CAS developed a workflow diary system that streamlines claim management for adjusters and supervisors. Every claim has automatic diaries to address every aspect of the claim including work status, reserves, action plans, and more. This ensures quality, accurate documentation, and consistency throughout the life of the claim.

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    3-Point Contact

    Within the first 24 hours of all indemnity claims, contact is made with the claimant, client, and medical provider. This ensures accuracy of claim information, timely processing, and that investigation and compensability are addressed promptly.

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    Supervisor Monitoring

    Our supervisor team are not assigned a caseload. This allows them to closely monitor adjusters, claim concerns, avoid unnecessary hearings, and ensure appropriate treatment. Our adjusters maintain a manageable caseload to ensure quality service.

    Claims Resources

    Click the button below to access claim forms by state:

    Claim Forms

    Telemedicine Services

    Telemedicine is a growing healthcare trend and can be extremely useful in the treatment of certain work-related injuries. CAS is partnered with multiple providers to offer remote accessibility medical service options for your injured employees. Telemedicine allows your employees to receive faster care, thus reducing their time away from work, while also giving the same level of care as in-person visits.

    Remote accessibility options can help keep employees safe from other illnesses and potentially minimize excess cost, such as emergency room fees for minor injuries. Generally, the same rules and regulations in your state, for in-person treatment, apply to telemedicine.

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    Stability and Trust Taking Care of Your Business

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    Experienced Adjusters

    Our adjusters have an average experience of 20+ years and are licensed and located locally to serve you better.

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    Successful Strategy

    Our claims strategy is consistent and effective throughout the life of the claim to ensure successful management.

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    Real Savings

    Our claims management program saves our clients an average of 49.95% per claim!

    About CAS

    CAS is a leading third-party administrator handling workers’ compensation and property/casualty claims for a wide array of clients. In addition to our claims experience, CAS offers safety and loss control, cost containment services, and program administration.

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