General
This policy covers how Claims Administrative Services, Inc. (CAS) handles personal information collected and received from or through our Web site. Personal information is information about you that identifies you individually—such as your name, address, e-mail address, or phone number—that might not be publicly available. This policy does not apply to the practice of entities or people that CAS does not own, control, employ, or manage.

Accessing our Web Site
You are not required to be a CAS member or to provide personal information to use our Web site. We do not collect personal, identifying information such as your name and e-mail address unless you provide that information. However, CAS uses personal information in the course of business to provide products or services you request.

IP Address
We use your IP address (your computer's Internet address) to help diagnose problems with our server and administer our Web site.

Cookies
CAS uses cookies (text files placed on your hard drive by a Web server) to help personalize and maximize your experience and time on line. Cookies are not used to run programs or deliver viruses to your computer. They are uniquely assigned to your computer and can only be read by a Web server in the domain that issued the cookie to you.

Forms
While visiting our site, you may complete forms to request information or obtain services; clients may also file claims online. These forms may require you to provide the following:

• Contact information such as your name and e-mail address
• Unique identifier such as a claimant's Social Security Number (SSN)
• Demographic information such as ZIP code and date of birth

Links
The CAS Web Site contains links to other Web sites. CAS is not responsible for the privacy practices of sites other than our own. We encourage you to be aware of the privacy statements on other Web sites and to read these statements.

Protection of Information
Some areas of the CAS Web Site are secured and can only be accessed through the MyCAS log-in. You must have a specific user identifier (user ID) and password to access secured resources through MyCAS from the CAS Web Site. For security reasons, do not share your user ID or password. MyCAS protects confidential, personal information from other visitors to the CAS Web Site. MyCAS has security measures in place to protect the loss, misuse, and alteration of information under our control.

Changes to this Statement
CAS reserves the right to change this privacy statement at any time. Notification of changes will be posted on the CAS Web Site. Because these changes may affect your personal information, we suggest that you look for information regarding changes on a regular basis and review the changes as soon as they are published on the Web site.

Correcting Your Information
We strive to assure the correctness of member information. If the information we have about you is inaccurate, we will correct the information in a manner as timely as possible. To provide us with corrections, please contact us in any of the following ways:

Send mail with corrections to P.O. Box 7500, Tyler, Texas 75711.
Call us at 903-509-8484 or 800-765-2412.