CAS believes that a strong claims management program is a key component to lowering claims costs.

We treat every claim as if it were our own, using our experienced claims professionals to review and evaluate each claim as soon as injury notification is received.

Experienced claims supervisors monitor each claim to ensure that everything possible is done to control the cost associated with the claim; action plans are put in place and 3-point contact is made within 48-hours. Supervisors are not assigned claims, which allows their attention to be focused on the direction of claims representatives.

Our claims approach provides:

• Rapid response
• Early intervention
• Efficient coordination
• Monitoring care
• Rapid claim closure
• Superior adjuster service
• Customized claims approach

CAS has created a customized claims management system which includes an adjuster workflow program; this eliminates the possibility of a file falling off diary. By utilizing this system, we are able to keep the files progressing towards a timely conclusion and ensure all aspects of the claim are addressed.

We utilize physicians specializing in workers’ compensation injuries to ensure the best possible care for injured employees. Receiving specialized medical treatment aids in a quicker recovery and can help get the employee back to work sooner.

Return to work programs facilitate a safe and prompt return to work of the injured employee whereby both the employee and the employer benefit. The primary goal of the program is to accommodate injured workers, identify and/or modify jobs to meet their capabilities and return them to productive status as quickly as possible. RTW creates a positive experience for employees and substantially reduces your overall claims cost and operating expenses.

CAS’ comprehensive claims management program and our true understanding that long-term savings come from managing the total cost of risk have allowed our clients to receive the best savings and service the industry has to offer. Because we understand workplace issues continue to arise and evolve, we will never stop exploring methods for restraining costs. CAS understands that your employees are your business. Protecting you and your employees is ours.